June 18, 2015

Defining Usability in Software Selection

Usability may be a term that’s pretty self-explanatory. After all, when it comes to software, it’s either easy to use, or it’s not, right? There is more to usability than that, however, and it will be highly advantageous for you as a software purchaser to know about what goes into this particular aspect of accreditation management software.

Usability is a general term that encompasses features that make a program easy to use. Experts say that usability can be broken down into five components:

  • Learnability (how quickly can you learn to use the software)
  • Memorability (how much can you remember about the software from using it)
  • Efficiency (how fast can you complete a desired task)
  • Satisfaction (how pleased are you with your software use)
  • Errors (how often do you encounter bugs with the system)

Usability is something that many software manufacturers spend a lot of time testing. These tests typically involve meticulous, controlled studies that evaluate a software’s performance along with the speed and ease of use of its functions.

Usability is a key aspect of accreditation management software selection. It drives user adoption and acceptance. Users expect consumer software to be easy and simple to use. If it’s not, then you can expect your software to be rejected by your users, and your investment to go by the wayside. 

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